Inside Sales Skills
Telesales is one of the most challenging jobs in the world of selling. Inside sales reps must be even stronger interviewers (question-askers) and listeners than their outside sales counterparts. This program teaches inside salespeople:
- How to greet the prospect (inbound telesales)
- How to overcome initial resistance (outbound telesales)
- How to gain credibility
- How to develop an “elevator pitch” (30 second commercial)
- How questions are the key to selling
- How to ask the right questions
- How to listen effectively
- The use a straightforward, honest and proven 6-step sales process
- How to make sure the information gathered is correct
- How to present using all four necessary elements
- How to work through objections
- How to Close, easily and naturally