Inside Sales Skills

Telesales is one of the most difficult jobs in the world of selling. Inside sales reps must be stronger interviewers (question-askers) and listeners than their outside sales counterparts. This program teaches inside salespeople how to:

  • Greet the prospect (inbound telesales)
  • Overcome initial resistance (outbound telesales)
  • How to gain credibility
  • How to develop an “elevator pitch” (30 second commercial)
  • How questions are the key to selling
  • How to ask the right questions
  • How to listen effectively
  • The 6 steps of the sales process
  • How to make sure the information gathered is correct
  • How to present
  • How to work through objections
  • How to Close, easily and naturally

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