Telesales is one of the most difficult jobs in the world of selling. Inside sales reps must be stronger interviewers (question-askers) and listeners than their outside sales counterparts. This program teaches inside salespeople how to:
- Greet the prospect (inbound telesales)
- Overcome initial resistance (outbound telesales)
- How to gain credibility
- How to develop an “elevator pitch” (30 second commercial)
- How questions are the key to selling
- How to ask the right questions
- How to listen effectively
- The 6 steps of the sales process
- How to make sure the information gathered is correct
- How to present
- How to work through objections
- How to Close, easily and naturally
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